Expiring outsourcing contracts or troublesome outsourcing relationships are perfect occasions to take stock and adjust where needed. Based on an objective sourcing assessment, Quint provides insight into what aspects of the outsourcing are valid and which ones are not. Based on this understanding, an improvement process is defined with the help of the Sourcing Phase Model© (for example, by coaching or temporary management of the outsourcing relationship). Other options may include the updating and renegotiation of contract clauses to achieve improved service descriptions, setting up communication between stakeholders and achieving market price levels. This provides financial and organizational benefits for customers.