Improvement of IT Performance
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How well does an IT organization perform? And are there areas in need of improvement? And are those improvements attainable? Quint has a unique way to assess the performance of an IT organization, based on the IT Value Drivers. These drivers consist of a set of KPIs within IT organizations that are universally applicable. By identifying the IT Value Drivers, Quint realizes, together with the client, demonstrable and substantial improvements of the IT organization’s performance. Developed by Quint, the Biweekly Cycle is an improvement cycle that allows for quick and targeted improvements. The assurance of the results is getting a lot of attention!

Service Management