itSMF 2nd Conference
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22 October 2009

The itSMF® is the only truly independent and internationally-recognised forum for IT Service Management professionals worldwide. This not-for-profit organisation is a prominent player in the on-going development and promotion of IT Service Management "best practice", standards and qualifications and has been since 1991, when the UK Chapter started as the foundation Chapter.

The itSMF provides an accessible network of industry experts, information sources and events to help you and your staff address IT service management issues and help you achieve the delivery of high quality, consistent IT service internally and externally through the adoption of "best practice".

Quint is proud to support this conference as a gold sponsor. Our director of Consulting and chair member of the itSMF Malaysian forum, Michiel de Boer will during this conference elaborate on how to successfully implement best practices and lead the panel discussion at the end of the conference.

Please register yourself by completing the attached registration form or contact us for more information.

To support the success of this conference Quint will reimburse the conference fee to our students for the months October, November and December after payment of the course fee.

Date: 22 Oct 2009(Thursday)
Time: 8:30 a.m.— 6:00 p.m.
Venue: Cititel Mid Valley, Kuala Lumpur (Grand Ballroom, Level 5)

Please contact us for more information or registration:
j.yong@quintgroup.com or +6012-2833073.